Service, service and service!
Booking travel purely on a point of cost is fine until something goes wrong and then good service is king. If you’ve paid rock bottom for your trip, often there is little left in the budget for that expected service. Not only can I offer you a competitive price but why go elsewhere for substandard service when you have the genie at hand!
Still not sure?
People tend to book their holiday:
- Online, booking directly with the airline and hotels or by using a booking tool such as Booking.com
- Online, booking with a tour operator selling a package (e.g. Thomas Cook or Tui)
- With a Travel Agent on the “high street” (either part of a big chain or an independent)
- With a Travel Agent which is based online
What I can do for you
- I will not charge you for my services. That’s right……you get me, my knowledge, the support from Head Office for free!
- I am independent which means I have a very wide choice of operators to go to. This often means a wider choice of flights, accommodation, car hire and experiences to add to your package. A package holiday can be far more than a week or two in sunny Spain!
- I have at least the same protection in place for the travel I book as many other operators.
- I can save you a lot of time and money. If you love spending hours researching (I know some of you share my passion for travel!) that’s brilliant for me. Set me the challenge of beating what you have put together. I will be able to tie a nice ribbon around your package and give you that added financial protection. This will give you peace of mind when travelling.
- I attend various training events and get to meet hotel owners and executives face to face. This means I have direct contacts to liaise with before, during and after your stay.
- I am on hand to answer your queries during and outside of working hours. No robots here 🙂
- We have an emergency phone with an actual human at the other end to answer emergency queries whilst you’re away.
- I care. This is not just a statement but goes to the core of all I do. I don’t just sell a trip as cheaply as possible and then disappear. I am here to get you the best experience and the best value for your time and money.
Did you know that….
- You receive reward points when you book your travel with me. These can be put towards future trips or tasty treats like prosecco and chocolate 💝
- If you refer another customer, you will receive a bottle of champagne🍾
- I am your concierge! If you need any assistance before, during or after your trip I can assist and take all the stress away. Not only will you save time but it will also make you look like a travel guru 🙂 😊